Pre-Arrival
Welcome to an inspiring and enriching journey with Malaysia University of Science and Technology (MUST)!
As you prepare for this exciting new chapter, we are here to support you throughout the pre-arrival process, ensuring a smooth and seamless transition.
From booking your flight tickets and securing suitable accommodation to navigating the visa process and managing payments, our comprehensive assistance is designed to make your journey stress-free. You can look forward to a warm welcome as you embark on this transformative experience.
Get ready to step into a world-class education with confidence and enthusiasm. Your international journey begins now, and we are delighted to be part of it!
Booking a flight ticket
- Ensure that flight ticket is flexible in case of approval process delays.
- Kuala Lumpur International Airport Terminal 1 (KLIA) and Kuala Lumpur International Airport Terminal 2 (KLIA 2) are the only entry points.
- New students may travel no earlier than two (2) weeks before the registration date.
Confirm your accommodation
- If you applied for student’s hostel, do ensure that you contact +603 6150 8177 or email hostel@must.edu.my at least 7 days before check in.
Apply Single Entry Visa (SEV)
- SEV required countries: https://visa.educationmalaysia.gov.my/guidelines/sev-required-countries.html
- Certain countries have exemptions. Please refer to the official website for further information.
- Some nationalities will be required to obtain a Visa on arrival (VOA) upon landing in Malaysia.
- Travelling to Malaysia without SEV or e-Visa may cause complications to your student visa endorsement upon arrival.
- Check with the Malaysian Embassy in your home country or nearest to you regarding the requirements for the visas mentioned above to enter Malaysia.
Download the EMGS Connect Mobile Application
- Complete the Pre-entry Checklist to notify EMGS on your arrival details. EMGS International Student Arrival Centre (ISAC) will assist you upon your arrival.
- Kindly refer here for more details
Initial Fee Payment
- Initial Fee of Registration, VISA, Security Bond and Semester 1 fees is required before travelling to Malaysia. (Refer to the letter of offer)
- Kindly forward a scanned copy of your telegraphic transfer confirmation to intloffice@must.edu.my and financecollection@must.edu.my.
Student Arrival Notify
A free airport pick-up service is available for international students who are arriving in Malaysia for the first time. Students will receive an email from the International Office regarding the Transportation Arrangement service. Please make sure you:
- Reply to the email and provide a phone number to contact you.
- You are highly encouraged to use WhatsApp as the main messaging channel for the airport pickup arrangements and any further communication with the International Office team. Using any other messaging app is discouraged to avoid any breakdown in communication, especially on the day of your arrival.
- If you are unable to use WhatsApp due to technical issues which cannot be avoided, please email us at intloffice@must.edu.my or contact us at +601169338876 (Azwan) before departure to indicate which messaging app you can be contacted on.
- During the transit, if you miss your flight and book another one, you need to contact the University representative by WhatsApp or call to let them know your new flight number, arrival date and time.
- Reply to the email and provide a phone number to contact you.
*Please note that airport pick-up is specifically provided for students. Family members who accompany them will have to plan for their own transport arrangements.
Prepare for Your Arrival
As you prepare to join us at MUST, gather all the essential info you’ll need. Check out our helpful checklist for local tips and important contacts. We want your journey to be as smooth as possible!
Essential Contacts
If you need assistance, our International Office is here to help! Below are some important contacts to guide your arrival:
International Office: intloffice@must.edu.my | +601169338876
Accommodation Queries: hostel@must.edu.my | +603 6150 8177